FAQ - clarity without detours.

The most important questions - answered briefly, clearly and directly.

1. when will I receive my order?

Our orders are dispatched from our European warehouse - precisely packaged and reliably delivered.

Delivery times at a glance:

  • Germany: 1-3 working days
  • Austria: 3-5 working days
  • EU (excl. DE/AT): 5-8 working days
  • Switzerland: 4-7 working days
  • Rest of the world: 7-14 working days

After shipping, you will automatically receive your tracking link by e-mail.

2. is the return free of charge?

Yes. 30 days free returns & exchanges.
Clear and uncomplicated.
You can find out more at
Returns & returns

3. how can I pay?

All common methods: PayPal, Klarna, credit card, Apple Pay & Google Pay.

4. which size fits me?

Use the size chart on the product page.

To find the right size for you - without trying, without effort.

Any questions?

If your question has not been answered here, you can find more information in the other sections of our help page - simply look in the appropriate tile for the relevant topic.

For personal requests you can reach us at support@lejerclo.com.

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